English
The
Terms and Conditions on the Platforms are hereby incorporated by reference.
This Return, Policy in conjunction with the Terms and Conditions, outlines
Trendy.com.bd’s procedures for Returns. Any Returns, Refund & Cancellation
of Products by you will be governed by the terms and conditions outlined in
this Policy.
Applicability
Of Policy:
By
using the Platforms or placing an order for Product(s) on them, you agree to be
bound by the terms of this Policy without any changes. If you do not accept the
terms of this Policy, you should not conduct transactions on the Platforms and
should immediately stop using them.
Trendy.com.bd reserves
the right to alter and enforce this Policy at any time without having to serve
a prior notice on the User. Please note that we may, from time to time, change
the terms of the Policy that governs your cancellation of an order for Products
on the Platforms. Such policy changes shall majorly have prospective effect and
not retrospective effect, unless otherwise specified herein. In case the Policy
changed for a Product for the Users who have already purchased the Product
under the old Policy, then the old Policy shall continue to be applied to the
User for that Products. Any order of Product placed by the User after the
policy change then the revised Policy will be applicable to such order of
Products. Hence, it is recommended that every time you wish to use the
Platforms for purchase of Products, please check the Policy to ensure that you
understand the terms and conditions that apply at that time when you are
placing any order for Product(s) offered for sell or sold on the Platforms. Trendy.com.bd
will, at its sole discretion, notify the Users of any change in the Policy by
posting a notice on the homepage of the Platforms.
Cancellation Of Policy:
- You can cancel orders for Products
partially or fully prior to the orders of Products being packed and invoice
generated in relation thereof.
- Upon successfully placing an order for Products on the Platforms and after Trendy.com.bd/ Authorized Vendor has successfully handed over the Product(s) to its Logistic Partner, in case you change your mind in relation to a particular order of the Products (including instances of tampered/torn/opened Product packages at the time of delivery of Product), you may reject the shipment of such order of Products when our Logistic Partner attempts the delivery the order of Products at your address. For any help that you may need you can always reach out to us at trendy.mens.officials@gmail.com or via Contact Us section on the Platforms.
- On receipt of the cancellation request
prior to Products being packed and invoice being generated we shall cancel the
order of Products and initiate the refund for the Products within 10 (ten)
business days from the receipt of the cancellation request from you. The amount
shall be refunded to you through the same mode of payment used by you for the
purchase or via credit to your Trendy Wallet account that can be used for
subsequent purchases of Products on the Platforms. All refunds, except for
refund to the Trendy Wallet account, shall be subject to applicable policies
and charges of the User’s bank/financial institution/ payment gateway, as may
be applicable.
- The User is not allowed to cancel the
order for Products after the Products have been packed and invoice has been
generated in relation thereof. If any User sends an email to us requesting for
cancellation of the order for Products after the Products have been packed and
invoice has been generated in relation thereof, we cannot guarantee such order
cancellation in case the Product is already packed and invoiced by the time we
check and respond to User’s email. In such cases, the User may choose to refuse
to accept the delivery of the order of Products when our Logistic Partner
attempts the delivery the order of Products at User’s address and let unwanted
order of Products be returned to us by our Logistic Partner. If at the time of
delivery of order of Products by our Logistic Partner the User notices or is
aware that the Product package is either tampered and/or torn and/or open then
the User must may reject the shipment of such order of Products when our
Logistic Partner attempts the delivery the order of Products at the User’s
address and intimate the concern by emailing us at trendy.mens.officials@gmail.com or contacting us via
Contact Us section on the Platforms.
